Troubleshooting: Why is Adobe Acrobat DC crashing on your MacBook?

Adobe's popular PDF editing software, Acrobat DC, can sometimes crash without warning or cause system freezes. When this happens, it can be frustrating and disrupts your work flow. Fortunately, there are several ways to troubleshoot the issue and get back up-and-running with minimal data loss.

Reasons Behind Adobe Acrobat DC Crashing

Before we dive into troubleshooting solutions, let's explore some potential reasons why Acrobat DC might crash on a Mac:

1. Corrupted installation: A corrupt or incomplete installation of Acrobat DC can cause crashes.

2. Conflicting software: Other PDF editing applications like Preview or Skim may conflict with Acrobat and lead to crashes.

3. Outdated operating system or Adobe Flash player

4. Low disk space

Solutions for Fixing the Issue

Below are some step-by-step instructions on how to troubleshoot and fix Adobe Acrobat DC crashing issues:

1. Force Quit Acrobat DC:

- Command (⌃) + Option (Alt) + Esc keys

- Select 'Adobe Acrobat' from the list of running applications.

- Click 'Force Quit'

2. Uninstall & Re-Install Acrobat DC:

1. Go to Applications > Adobe > Adobe Acrobat DC > Support

2. Double-click on “uninstaller” and follow instructions.

3. Remove Preference Files (for advanced users only):

* System Preferences -> Library -> preferences -> com.adobe.AcrobatDC.plist

Alternative Solutions:

If the above steps do not resolve your issue, consider these alternative solutions:

- Reinstalling Java or Adobe Flash player

- Uninstalling and re-installing other PDF editing software like Preview or Skim

- Resetting System Preferences to their default settings

- Using third-party cleanup tools such as CleanMyMac Pro or CCleaner

Adobe Acrobat DC is a powerful tool for managing, creating, and manipulating PDF documents. However, sometimes it can crash without warning due to various reasons including corrupted installations, conflicting software, outdated operating systems, low disk space, etc.

In this article, we've covered several troubleshooting techniques that you can try if Adobe Acrobat DC keeps crashing on your Macbook:

1. Force quit the application

2. Uninstall and re-install Acrobat DC

3. Remove preference files (advanced users only)

4. Reinstall Java or Flash player

If none of these solutions work for you, consider reaching out to Adobe's customer support team for further assistance.

Adobe acrobat dc crashing on mac